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How
do I add items to my shopping cart?
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You
can add items to your shopping cart by either using by
browsing through our website. Once you find an item(s)
you'd like to buy, simply hit the add button closest to
the item(s) you are interested in to add the selected
item(s) to your shopping cart. |
How
can I delete an unwanted item from my shopping cart?
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You
can delete an unwanted item from your shopping cart by
clicking the "Delete Item"
icon located within the basket at the far right of each
row. If you want to delete all items from your cart, you
need to press the "delete all"
button located under the list. |
Is
the ordering process secure?
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YES!
Our website uses the latest 128-bit encryption technology
to protect your personal information. Our ordering process
is totally secure from beginning to end. |
Is
my order subject to sales tax?
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All
sales taxes are included in the prices. |
How
much do you charge for shipping and handling?
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Click
here to view our shipping and handling information
page. |
What
payment methods do you accept?
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We
accept VISA, MasterCard and American Express. We DO NOT
CHARGE YOUR ACCOUNT until we have SHIPPED your order.
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I
do not have a credit card, can I still place an order?
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YES!
We do accept cash, you only need to place your order through
e-mail. Orders must be delivery ($10.00 charge) or office
pick-up (FREE) only. |
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What
is your return policy?
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There is a 10% restocking fee. This is is to cover the
merchant fees involved in accepting your card and then
posting the money back to your card. We strongly suggest
you be certain of what you need. |
How
do I get my tracking number?
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Once
your order has been shipped, you will receive an email
to the address you have provided us within 24 hours with
the tracking information. If you need more information
on your order, please call us at (407) 248-3090 or contact
us by email for assistance. Please be advised that
for security reasons, we can only email tracking information
to the email address on file with your order. |
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